Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our site or communicate with us:

• Name
• Company name
• Phone number
• Email address
• MC/DOT (or similar authority) information
• Equipment type
• Preferred lanes
• Any message or details you submit through our contact or other forms
• Basic website analytics data (e.g., how you use our site), which may involve cookies or similar technologies, if applicable

2. How We Use Information

We use the information we collect to:

• Respond to your inquiries
• Provide dispatch onboarding information and support
• Communicate about our services
• Send service-related messages (including by SMS if you have opted in)
• Improve our website and customer experience

3. SMS / Text Messaging Privacy & Opt-In Data

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances. If you provide a mobile number and opt in to receive text messages from 1Up Logistics LLC, you consent to receive recurring messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.

4. Sharing of Information

We do not sell your personal information. We do not share your mobile number or opt-in data with third parties for their marketing or promotional use. We may share information only with vendors or service providers who support our operations (e.g., website hosting, email, forms) and only as needed for those purposes.

5. Data Security

We use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as needed for business purposes, to comply with legal obligations, and to resolve disputes.

7. Your Choices / Rights

You may contact us to update or correct your information or to request removal where appropriate. For SMS: reply STOP to opt out of text messages. You may also opt out of marketing emails by following the instructions in those emails or by contacting us.

8. Cookies / Analytics

Our site may use cookies or similar technologies for performance, analytics, and to improve the site. You can adjust your browser settings to limit or block cookies if you prefer.

9. Third-Party Links

Our site may contain links to third-party websites or documents. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

10. Contact Information

For questions about this Privacy Policy or your data:

1Up Logistics LLC
Email: carriers@1updispatch.com
Phone / Text: 937-828-5893
Dayton, Ohio

11. Updates to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.